Resellers / Distributors ? you’ve the contacts > earn it !
We are NOT a “Charity either ! ” Terms” ?

• Appointments will be considered and discounts may be offered on an
  “ad hoc” basis

• NO rights apply to direct market or advertise under the Chromalytic Technology ( /Chromtech name )
  OR is implied or agreed to under our Supplier/Category Name.

• NO legally binding agreements re Insurances Taxation are or can be implied.

• Due respect must be made for Ours’, Our Suppliers Copyrites, Trademarks, Patents and are YOUR Legal Responsibility !

TO All NEW Customers
. . . but a reminder to ALL!

    User ONUS !

• Disclaimer Fragiles,

• Instrumentation Disclaimer  Equipment > Installation

• Warranties

• Customer Registration-2019 PDF form

• Customer Declaration PDF form

• Payment>Preferred

• Reseller/Distributors

“User-Onus”
With all due respect . . . As of 2016+

We are here to provide a Service ( within our capability ) but also to provide a technical resource to assist your work to provide perhaps “ideas”, Or inspiration based on experience
The Onus is on YOU ( Your Organisation ) to reciprocate , NOT to obfuscate !
. . .  whether it be by ignorance, mismanagement or a general lack of knowledge
 or experience
. . .  NOR the all too common agenda of “vested” interests and political “influence” regarding “money talks” influencing what might otherwise be considered as
“bureuacratic rather than just “plain” common sense.

In principle we’re more intent to proportion our time and effort on “ relevant “ projects
and Not need to justify even whether to be involved where it;s demonstrable
( in our mind ) > our point of view ) that the fundamental logic rationale of YOUR :
”project” is “questionable” !
OUR justification OUR DECISION ! . . . and at Our discretion
. . . WITH ALL DUE RESPECT !

certainly insufficient details from you > definitely NO CLAIMS

-   We will NOT Fund ( “ill-thought” out ) projects ( on Credit / term payments for example )
> Payment in Advance ( with Purchase Order / before shipping )
> WE will advise accordingly in advance

-   Non disclosure of Your projects intent  > risks ARE YOURS > at OUR Discretion
whether We are to proceed or NOT!

THE ONUS is completely on the USER as to the use of any ideas and/or equipment obtained from Chromalytic - ”ALL due diligence” by the USER is expected > & MANDATORY !

     . . . We will no longer accept Phone orders or CC Payment by phone
- CONFIRMATION is required in writing
by e-mail (preferred)  or fax ( Banks at their discretion do no favors for us )
Chromalytic is the vendor in case of disputes ! )
Altho’ we Do welcome phone enquiries and RFQs - And YES we DO answer the “bloody” phone
 And NOT wit  those ”dumb” answering machine systems

We reserve the right do do business with you or your Company
strictly under OUR Terms
 And NOT to do business with customers who can Not or Will Not comply
Or even those who may tend to “obfuscate” with Us
we attempt to thwart attacks by those “bastard” “scammers”

Government Orders or those from “Large” Companies SPECIFYING 30>60>90days
and to ONLY on THEIR terms Or whatever ?
These will NOT / NEVER  be accepted  bu us !.

Customer Registration

• where we deem it necessary or expedient both for You and Ourselves

• lre egal ramification for use of Restricted or Dangerous Goods

• where ethics and viability of customers “projects” might be of concern !

Payment preferred

> using CC via PayPAL ( & we auto-send the PP Invoice OR on Your request ! 
Use IT cautiously BUT it does WORK ! even IF just to compile
a SHOPPING LIST via OUR Mals Cart
PP is flakey but it does WORK

WE currently ( as of 2021 ) now use PINCH GATEWAY for YOUR
manual CC Purchase *  > details via our proforma INVOICE ( Order Confirmation )

• 2   CASH Order

• 3   SHOPPING Cart) Account Orders - for customer convenience
  >“obvious” limitations apply !
  
  2020+ > NOW 3 on-line Methods

• PINCH Gateway (in Australia Only ) auto into our Trading Account s’ware

• EFT now automated thru Pinch !

• PayPAL as above

Disclaimers

FRAGILE Goods

• All Due Care and diligence : freight to customers is completely out of (our) control.

• Our reasonable Prices reflects Non insurability > entirely Customers responsibility.
  No CLAIMS for loss or damage in trasit are accepted by us ! without substantiation and /or return to us on OUR approval

• broken items will be replaced > no customer cost apart from ALL freight charges
  - after YOUR photo evidence of damage ! of the original packaging sent to You !

Instrumentation

Equipment Installation / User Training > by negotiation.

• Offered by Chromalytic on a RESTRICTED / Limited basis.

• often included in the Cost Price or Free of Charge.

Customer Declaration

• I have read and understand the USER ONus clauses

• Declaration Form > details

• to covers and acknowledge Any contentious issues > details !

Instrumentation DISCLAIMER

Chromalytic IMPORTS from various OEM Countries
They are certified in respectively eg CE, TUV, GS, NRTL from USA, Canada, China, UK,
Europe, Japan but each with their own licensing regimes

Equipment Installation NOW subject to “stupid” Govt Regulations > arbitrarary “licensing” requirements

SO Offered by Chromaytic on a RESTRICTED / Limited basis at Customers RISK AND Responsibiity to pre - authorise IF / Where necessary

Advisory Only - AND in the presence of appropriately qualified AND certified technical customer staff - particularly relevant for large Corporations, Educational Institutes, Industrial Co’s

-  where “the bureaucracy has got “out of hand” and certified / licensed tradesmen, on-site engineers are deemed essential to actually do the “ hands-on ” work even to install s’ware and to “change that “ light bulb “”

 for example Gas Chromatographs require in-house “Company approved” specialists
     Computers  IT
     Pneumatics
     Gas Plumbers
     Pipe Fitters
     Electronics
     Fluid Engineers
     Chemists ( of course ! ) > Chromatographers
“ abilty to “push a pen > paperwork !
AND with
“ an ounce of common sense ”

Other equipment sold by Chromalytic may require other specialists training
and expertise in Operating Use - and at YOUR RESPONSIBILITY

Vacuum Technology ( GC/MS, pumps”)
Motorised devices Heat and cooling > refrigeration

ALL SAFETY aspects must be assumed by the user with ONLY skilled and trained technicians . . . as appropriate and at GOVT Bureaucracy instigation !

OR as deemed necessary by the “nanny State” in Australia, and its’ various States and Territories

It is assumed Companies have done their due diligence in this respect AND for assuming
ALL costs that may be involved prior or subsequent purchasing of such equipment from Chromalytic

Any equipment is supplied to customers in an “AS IS” condition as supplied by the respective OEMs in their Country of Origon and according to their local licensing requirements

As per OEM Catalogs or their respective on-line Websites

Chromalytic accepts NO responsibility WHAT-SO-EVER for ANY oversights!
in Customers / Companies NOT getting the appropriate permissions for use of such Internatioally recognised equipment
eg ARPANSA > NUCLEAR LICENSE for ECD DETECTORS
 ( a Radioactive Ni63 hazard )
Dangerous Goods - storage and user license required re Solvent use
( HPLC ) and Chemical Standards ( GC & HPLC )
TGA Therapeutic Goods - & All licenses where appropriate !
All encompassing what they deem” essential” but mind-boggling
 & restrictive  “red tape”

NEW CUSTOMER REGISTRATION Form (update2019 PDF)
OR complete this manually and return by e-mail
YOUR DETAILS IF U expect  ! > deserve Our service > privaleges !


         Signature :                                                                                                     Dated :

Name :                                Company Name :                             Dept :

Address :                                Phone No :                               E-mail :



This Declaration will be revised as necessary to conform with any current
or future legal ( or otherwise ) requirements
YOUR ACCEPTANCE IS MANDATORY FOR US DOING BUSINESS
WITH YOU OR YOUR COMPANY !
. . . & OUR Choice . . . > at Our Discretion !

• It is YOUR Responsibility to sign this and send / e-mail PDF copy / version back to us

• by default  > . . . failing to do this means you “completely” Accept responsibilty and Any . . . ramifications, consequences arising > there-from !

YOU must be a legally responsible AND Company Authorised person !
. . . NO NOT “ necessarily just the gardener” or a “fly-by-night” Co
 or “occasional” Director with “flim flam” credentials

Warranties ?

Limited strictly to those pertaining to those offered by the original manufacturers (OEMs)
of the Goods
> as stated explicitly on OUR respective Supplier websites
Limited to absolute Maximum of replacement part cost . . . providing proof is given of faulty materials or workmanship.
NO INDEMNITY for any losses whatsoever . . . for product failure
 . . . loss of production time. through YOUR Misuse or Fault !
Replacement Parts - in a timely manner . . .
NO CLAIMS or compensation will be accepted for YOUR time lost or delays in shipping outside of OUR direct control.

We accept NO responsibility for damage to fragile items in transit /negligence by Courier personnel or otherwise  eg glass > andthat’s just a fact of Life !

DISCLAIMER ( see also Disclaimer 10-m4 )
      1  FRAGILE Goods . . . ALL Due care and diligence in packaging;
but once in the hands of Couriers
 it is out of (our) Control. Breakages are at Customers Risk and replacement Cost.
( 50ml and 100ml glass Vials can be problematic in small Qty s
- pallet loads are generally OK into Chromalytic.
       2    Customer must CHECK our Order Confirmation for accuracy and notify
Chromalytic of ANY Discrepancies
BEFORE WE SHIP / incorrect addressing and any special delivery instruction
( . . . IF No signature on delivery required /psossible THEN om your instructiuon to Courier “leave in a safe place” . . .  AND to be specified by You !
 if a private address then entirely at customers RISK and responsibility !
      3   Customers are advised to read ALL relevant documentation on
Our websites and those of our Suppliers.
NO CLAIMS accepted for users misunderstanding of technical details prior
to ordering. if ANY uncertainties ? > then ASK !
ANY Returns 25% restocking Charge will apply - but” other” conditions
may also apply !

Payment preferred  > as WE do TRY & Earn-IT!
> using CC via PayPAL ( & we send the PP Invoice but on Your request ! )

1    Any . . . ACCOUNT Orders
-    will be processed only on receipt of an official Company Letterhead Purchase Order
Terms as agreed : ”

2  CASH Orders
-   Payment by CC using on-line PayPAL or Bank Transfer can be made
. . . in advance OR by arrangement.
Goods will NOT be released for shipment until the Bank receipt is received
by us by e-mail ( or fax ) OR the funds actually appear in our Bank account
( bear in mind the Banks may sit on the money for up to 3 or 4 days.)

3   SHOPPING Cart

Enter Details on-line in either of our various SHOP CARTS ( MALS Cart or see the latest www.chromalytic.net.au ) (Still to be Update ( No Prices > NOW ASK for QUOTE ! > Can NO LONGER BE JUSTIFIED re XR Rates
> to TOO Wide fluctuations !

YOU must follow OUR instructions explicitly

YOU accept THE LIMITATIONS of our “proto” Carts and any ”errors’ will be adjusted by us before shipping ANY Goods

Note : most Shopping Carts are simplistic and prone to “errors ) We will confirm YOUR Order with
Our ORDER Confirmation BEFORE processing AND Shipment generally AFTER YOUR PAYMENT !

Invoice Prices may also be adjusted to current Prices in Our SYSTEM Database,
for example for ANY Extraordinary Currency Exchange Rate Fluctuations
. . .  re Our Purchasing from International Suppliers Or where Goods are being exported

1    ALL Purchase Orders / Quotation requests must be in writing e-mail or fax
2    We respond with a formal quote AND Order Confirmation and then the
PayPAL  INVOICE is sent on request
3    Your written Purchase Order needs to be returned to us by fax or scanned
e-mail.
with Street Delivery address for Courier
with / without CC details signed and with printed Customer Name
Both permanent Phone No and Mobile No (as a back up) are required
All this to be detailed on each Order Form
4    On completion of shipment and payment confirmation Then we send you a PAID Tax Invoice
5    If in doubt  re - your presence at delivery address then YOU must  make alternative arrangements with us
We accept NO RESPONSIBILITY for missing or late deliveries
 . . . outside of our control
6    ALT FREIGHT
YOU can use your Freight Courier to Pick up from Chromalytic Tech
232 Forest Rd, Boronia, 3155
AFTER we confirm shipment is ready for pick up
7    At Your request We will ship to your preferred nearest Courier Depot TNT
or Hunter Express
 . . . YOU determine the details of this address and make ALL the arrangements
8     All responsibility for Goods pass to you the Purchaser once in the hands
.of our or your Courier
9     The transaction is completed with our Tax Invoice after goods have been shipped
10    FRAGILE Goods - NO responsibility for breakages in transit is accepted by us
 - the low cost PRICING reflects THIS risk
ALL Care and Diligence is used by Us !

Tell us . . . If you have any difficulties with Any of this !

Too complicated for U guys ! > have U ever tried to read others - often all in”2pt”
and IF u can’t even read with microscope !
BE-A-WARE ! ALL in their favour /  and to their interpretation
LIKE GOVT Depts TERMS / & most Big Companies >”Ogopolies” etc Terms

the bigger they are OFTEN >  THE WORSE THEY are !

IF U DON’T like this DON’T DO Business with us

IT IS YOUR LOSS & NOT WORTH OUR HEADACHES EITHER

CUSTOMER DECLARATION see PDF Form update 2020

I : ( your name )

- - - - - - - - -

of Company :

- - - - - - -  - -

Your Co Position :

- - - - - - - - - - - 

the user of products purchased from Chromalytic Technology Pty Ltd
( the Supplier )

declare . . . >

• these products are being used for Laboratory, experimental, R&D use, development of prototypes.

• where used in production of commercial products the USER is expected to perform all due diligence

• this technolgy ’these high tech” products are NOT being used or diverted
  for ILLEGAL use or contrary to regulations set by . . .
  for example TGA and other authorised / ”certified” regulatory bodies.

• ANY reference to medical or pharmaceutical products is incidental and in particular does NOT imply such are necessarily suitable for use in medical procedures or that they are supplied “Sterile”

Chromalytic Technology accepts NO liability for any use or misuse of such products for ANY purpose whatsoever
and expects ALL customers to perform all “due diligence” and “common sense” in their useCustomer / the user accepts all liability for such use within and outside the Law
 

• If intended for resale the USER needs to ensure they comply with
  ALL legal requirement regarding
  -   GST
  -   Dangerous Goods if applicable
  -   proper business procedures are followed

the User Acknowledges and understands Chromalytic Technologys’ TRADING TERMS
see www.chromtech.net.au/trading terms.htm  for updates

and accepts the following . . .
DISCLAIMER of products NOT to be used for injectables for human or animal use without appropriate QA/QC and certification by regulatory Authorities and NOT to be directed at illegal or potentially criminal use.

In all circumstances - the actual user of Chromalytic products must be technically competent
and trained with the necessary skills, experience and supervision if / as needed

ALL responsibility for use or misuse of such products is the sole responsibility of the User

USER accepts responsibility for determining the SUITABILITY of the products>  for ANY intended purpose

No Authorisation is given by Chromalytic or may be implied for Export
or
re-Export of Goods
 outside of Australia

the USER : is the Purchaser of the Goods from Chromalytic Technology Pty Ltd ( the Supplier ) and is duly responsible to comply with ALL legalities : business regulations, Taxation etc

Chromalytic accepts NO RESPONSIBILITY for ANY misuse, NEGLECT
 or for YOUR Dumbness or due to ANY inflictions such as Drug Influence, Parkinsons Diseases, senility or insanity. !
proven Or otherwise !
Nor being a Politician, Public Servant or Govt Bureaucrat  is accepted
as
an excuse forincompetence, negligence or stupidity !

CHROMTECH :  Specialists in Chromatography
- Fluid Transfer Products : & for All Your Laboratory Needs !
- Importers & Distributors in AUSTRALIA

CT-FlipHTML5
> 2019 +
A-Z Current Catalogs / Files

CT-INTRO > 2020-22+
THIS page

Ctrl+F to Search

“X” - filename
NOW Archived ! > Restricted Access ONLY ! > ASK ?
4 ALT details ?

Mals Cart
>PayPAL(?) link
Manual CC use
PINCH GateWay
details > on  YOUR
proForma Invoice !

On a Mobile
phone ?  > “ZOOM” required
> as too “Squinty”
 OR for an
“A4” PDF even !