If U R Not comfortable On-Line > U can process Orders by the usual
MANUAL PROCESS > with some “Hints” . . .
1 [SEARCH] . . .Find item (s) of interest
Write them Down on paper . . .maybe ! . . . make a LIST . . . use our SHOPPE to compile your LIST . . . without fully implementing PayPAL U then have options to confirm your Order and Bank Transfer payment
- Description of Goods AND Catalog / Part Numbers
- QUANTITY of Items required
- Send us an e-mail with that List
2 We THEN send you a QUOTE ( “QU - - - - -” ) by return e-mail,
But ONLY if you provide Complete Address details . . .
Your Contact details
- Company Name
- E-mail address
- Street Address
- Your Telephone Number
- and Contact Telephone No ( Mobile No or Cell number ( if you are in jail )) . . . for Courier
3 State your preferred method of payment ( in advance or “Terms” ( for Companies ONLY AND on approval by US !
- Bank Transfer
- CC via on-line PayPAL( No PP ACCOUNT is required ) . . . We send the PayPAL INVOICE on request
- International CC or phone Orders ares NOT ACCEPTED . . . use Bank Transfer ONLY
4 On receipt of your Purchase Order we send you our Order Confirmation “ SO - - - - - “
5 Then . . .On YOUR CONFIRMATION of YOUR Purchase Order AND OUR Confirmation of Payment we then ship your Goods by COURIER / AIR COURIER -
NOTE : We DO NOT USE Australia POST . . . TOO Unreliable !
- Your Signature on delivery is required by Courier
If YOU are Not available for collection you must provide Special Delivery Instructions
“leave in safe place if home address without signature” . . . etc
Otherwise . . . a Courier Return Fee may be charge by Courier - and then it's NOT OUR RESPONSIBILITY
- Our Tracking No is proof of shipment . . . NO CLAIMS ARE ACCEPTED for Any losses
6 On Shipment we send by E-Mail A PAID copy of Our INVOICE ( “ INV - - - - ” ) for your records and as a receipt
A Copy of this PAID INVOICE is also included in the shipment package
For International Shipments - ANY Customs Charges, local taxes( GST )
and unusual local shipping costs are your Responsibility
Some Imports (small Orders MAY attract a similar weight apportioned Shipping Fee . . . at our discretion . . . ASK! . . . First
7 DISCLAIMER ( see also Disclaimer 10 )
7.1 FRAGILE Goods . . . ALL Due care and diligence in packaging; but once in the hands of Couriers
it is out of (our) Control. Breakages are at Customers Risk and replacement Cost.
( 50ml and 100ml glass Vials can be problematic in small Qty s - pallet loads are generally OK into Chromalytic)
7.2 Customer must CHECK our Order Confirmation for accuracy and notify Chromalytic of ANY Discrepancies
BEFORE WE SHIP / incorrect addressing and any special delivery instruction
( . . . IF No signature on delivery required /psossible THEN om your instructiuon to Courier
“leave in a safe place” . . . AND to be specified by You !
if a private address then entirely at customers RISK and responsibility !
7.3 Customers are advised to read ALL relevant documentation on Our websites
and those of our Suppliers.
NO CLAIMS accepted for users misunderstanding of technical details prior to ordering. if ANY uncertainties ? > then ASK !
ANY Returns 25% restocking Charge will apply - but” other” conditions may also apply !