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Specialists in Chromatography/Fluid Transfer Products
: Distributors in Australia & for ALL Your Lab. Equipment

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How-to-Place-an-Order : CT AUD Prices : Freight Charges :Trading Terms :Disclaimer:  Contact Us

TO All NEW Customers
. . . but a reminder to ALL
!     User ONUS !

“User-Onus”
With all due respect . . . As of 2016+

We are here to provide a Service ( within our capability ) but also to provide a technical resource to assist your work to provide perhaps “ideas”, perhaps inspiration based on experience
The onus is on YOU ( Your Organisation ) to reciprocate , NOT to obfuscate !
. . .  whether it be by ignorance, mismanagement or a general lack of knowledge or experience
. . .  NOR the all too common agenda of “vested” interests and political “influence” regarding “money talks” influencing what might otherwise be considered as common sense.

In principle we’re more intent to proportion our time and effort on “ relevant “ projects
and Not need to justify even whether to be involved where it;s demonstrable ( in our mind ) > our point of view ) that the fundamental logic rationale of YOUR :”project” is “questionable” !
OUR justification OUR DECISION ! . . . and at Our discretion . . . WITH ALL DUE RESPECT !

-   We will NOT Fund ( “ill-thought” out ) projects ( on Credit / term payments for example )
> Payment in Advance ( with Purchase Order ) WE will advise accordingly in advance

-   Non disclosure of Your projects intent  > risks at OUR Discretion
whether We are to proceed or NOT!

THE ONUS is completely on the USER as to the use of any ideas and/or equipment obtained from Chromalytic - due diligence by the USER is expected >MANDATORY

     . . . We will no longer accept Phone orders or CC Payment by phone
- CONFIRMATION is required in writing
by e-mail (preferred)  or fax ( Banks at their discretion do no favors for us
the vendor in case of disputes ! )
Altho’ we Do welcome phone enquiries and RFQs - And YES we DO answer the bloody phone
 And NOT wit  those dumb answering machine

We reserve the right do do business with you or your Company strictly under OUR Terms
 And NOT to do business with customers who can Not or Will Not comply
Or even those who may tend to obfuscate with Us

Government Orders or those from “Large” Companies SPECIFYing 30>60>90days
Or whatever ? will NOT be accepted !.

Customer Registration

  • where we deem it necessary or expedient both for You and Ourselves
  • legal ramification use of restricted Goods
  • whre ethics and viability of customers “projects” might be of concern !

Payment preferred

> using CC via PayPAL ( & we send the PP Invoice but on Your request !

  • 1    Any . . . ACCOUNT Orders
  • CASH Orders
  • 3   SHOPPING Cart) Account Orders - for customer convenience  > “obvious” limitations apply !

Disclaimers

FRAGILE Goods

  • All Due Care and diligance freight to customer out of (our) control Price reflects Non insurability > Customers responsibility
  • broken items will be replaced > no customer cost apart from ALL freight charges
    - after photo evidence of damage !

Instrumentation

Equipment Installation / User Training > by negotiation

  • Offered by Chromalytic on a RESTRICTED / Limited basis
  • often included in the Cost Price or Free of Charge

Customer Declaration

  • I have read and understand the USER ONus clauses
  • Declaration Form > details
  • covers Any contentious issues > details

Warranties

Limited strictly to those pertaining to those offered by the original manufacturers
of the Goods
as stated on respective Supplier websites
Limited to absolute Maximum of replacement part cost . . . providing proof is given
of faulty materials or workmanship.
NO INDEMNITY for any losses whatsoever . . . for product failure
 . . . loss of production time.
Replacement Parts - in a timely manner . . .
NO CLAIMS or compensation will be accepted for YOUR time lost or delays in shipping outside of OUR direct control.

Resellers / Distributors

Appointments will be considered and discounts may be offered on an “ad hoc” basis
NO rights apply to market or advertise under Chromalytic or Chromtech name OR is implied
under our Supplier/Category Name.
NO legally binding agreements re Insurances Taxation are or can be implied.
Due respect for Ours’, Our Suppliers Copyrites, Trademarks, Patents are YOUR Legal Responsibility !

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Chromalytic Technology Pty Ltd 1995-2019 : All rights reserved:
OEM Supplier : Trademarks, Patents. logos apply !
Copyright Copyright-

Website(Home)

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Chromtech WebSites
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the Web "Ask" chromtech.net.au
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refers to mobile versions,
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Restek

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Chromtechs’ SHOP(s) >

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chromalytic.net.au >

soon > 2019+ !

Payment preferred
> using CC via PayPAL ( & we send the PP Invoice but on Your request ! )

1    Any . . . ACCOUNT Orders
-
    will be processed only on receipt of an official Company Letterhead Purchase Order
Terms as agreed :

CASH Orders
-   Payment by CC using on-line PayPAL or Bank Transfer can be made . . . in advance
 OR by arrangement.
Goods will NOT  be released for shipment until the Bank receipt is received by us by e-mail
 ( or fax ) OR the funds actually appear in our Bank account ( bear in mind the Banks
may sit on the money for up to 3 or 4 days.

3   SHOPPING Cart

Enter Details on-line in either of our various SHOP CARTS ( see latest www.chromalytic.net.au )

YOU must follow OUR instructions explicitly

YOU accept THE LIMITATIONS of our “proto” Carts and any ”errors’ will be adjusted by us before shipping ANY Goods

Note : most Carts are simplistic and prone to “errors ) We will confirm YOUR Order with
Our ORDER Confirmation BEFORE processing AND Shipment generally AFTER YOUR PAYMENT !

Invoice Prices may also be adjusted to current Prices in Our SYSTEM Database, for example for ANY Extraordinary Currency Exchange Rate Fluctuations . . .  re Our Purchasing from International Suppliers Or where Goods are being exported


1    ALL Purchase Orders / Quotation requests must be in writing e-mail or fax
2    We respond with a formal quote AND Order Confirmation and then the
PayPAL  INVOICE is sent on request
3    Your written Purchase Order needs to be returned to us by fax or scanned e-mail.
with Street Delivery address for Courier
with / without CC details signed and with printed Customer Name
Both permanent Phone No and Mobile No (as a back up) are required
All this to be detailed on each Order Form
4    On completion of shipment and payment confirmation Then we send you a PAID Tax Invoice
5    If in doubt  re - your presence at delivery address then YOU must  make alternative arrangements with us
We accept NO RESPONSIBILITY for missing or late deliveries . . . outside of our control
6    ALT FREIGHT
YOU can use your Freight Courier to Pick up from Chromalytic Tech
232 Forest Rd, Boronia, 3155
AFTER we confirm shipment is ready for pick up
7    At Your request We will ship to your preferred nearest Courier Depot TNT or Hunter Express
 . . . YOU determine the details of this address and make ALL the arrangements
8     All responsibility for Goods pass to you the Purchaser once in the hands of our or your Courier
9     The transaction is completed with our Tax Invoice after goods have been shipped
10    FRAGILE Goods - NO responsibility for breakages in transit is accepted by us
 - the low cost PRICING reflects THIS risk
ALL Care and Diligence is used by Us !

Tell us . . . If you have any difficulties with Any of this !
 

NEW CUSTOMER REGISTRATION Form (update2019 PDF)
OR complete this manually and return by e-mail
YOUR DETAILS


         Signature :                                                                                                     Dated :

Name :                                Company Name :                             Dept :

Address :                                Phone No :                               E-mail :



This Declaration will be revised as necessary to conform with any current
or future legal ( or otherwise ) requirements
YOUR ACCEPTANCE IS MANDATORY FOR US DOING BUSINESS WITH YOU
OR YOUR COMPANY !
. . . & OUR Choice . . . > at Our Discretion !

  • It is YOUR Responsibility to sign this and send / e-mail PDF copy / version back to us
  • by default  > . . . failing to do this means you “completely” Accept responsibilty
    and Any . . . ramifications, consequences arising > there-from !

YOU must be a legally responsible AND Company Authorised person ! . . . NO NOT “ necessarily just the gardener” or a “fly-by-night” Co “occasional” Director

DISCLAIMER ( see also Disclaimer 10-m4 )
      1  FRAGILE Goods . . . ALL Due care and diligence in packaging;
but once in the hands of Couriers
 it is out of (our) Control. Breakages are at Customers Risk and replacement Cost.
( 50ml and 100ml glass Vials can be problematic in small Qty s - pallet loads are generally
OK into Chromalytic.
       2    Customer must CHECK our Order Confirmation for accuracy and notify Chromalytic
of ANY Discrepancies
BEFORE WE SHIP / incorrect addressing and any special delivery instruction
( . . . IF No signature on delivery required /psossible THEN om your instructiuon to Courier
“leave in a safe place” . . .  AND to be specified by You !
 if a private address then entirely at customers RISK and responsibility !
      3   Customers are advised to read ALL relevant documentation on Our websites
and those of our Suppliers.
NO CLAIMS accepted for users misunderstanding of technical details prior to ordering.
if ANY uncertainties ? > then ASK !
ANY Returns 25% restocking Charge will apply - but” other” conditions may also apply !

CUSTOMER DECLARATION see PDF Form update 2020

I : ( your name )

- - - - - - - - -

of Company :

- - - - - - - - - -

Your Co Position :

- - - - - - - - - - - 

the user of products purchased from Chromalytic Technology Pty Ltd ( the Supplier )

declare . . . >

  • these products are being used for Laboratory, experimental, R&D use, development of prototypes.
  • where used in production of commercial products the USER is expected to perform all due diligence
  • this technolgy ’these high tech” products are NOT being used or diverted for ILLEGAL use or contrary to regulations set by . . .
    for example TGA and other authorised / ”certified” regulatory bodies.
  • ANY reference to medical or pharmaceutical products is incidental and in particular does NOT imply such are necessarily suitable for use in medical procedures or that they are supplied “Sterile”

Chromalytic Technology accepts NO liability for any use or misuse of such products for ANY purpose whatsoever
and expects ALL customers to perform all “due diligence” and “common sense” in their use
Customer / the user accepts all liability for such use within and outside the Law
 

  • If intended for resale the USER needs to ensure they comply with
    ALL legal requirement regarding
    -   GST
    -   Dangerous Goods if applicable
    -   proper business procedures are followed

the User Acknowledges and understands Chromalytic Technologys’ TRADING TERMS
see www.chromtech.net.au/trading terms.htm  for updates

and accepts the following . . .
DISCLAIMER of products NOT to be used for injectables for human or animal use without
appropriate QA/QC and certification by regulatory Authorities and NOT to be directed at illegal
or potentially criminal use.

In all circumstances - the actual user of Chromalytic products must be technically competent
and trained with the necessary skills, experience and supervision if / as needed

ALL responsibility for use or misuse of such products is the sole responsibility of the User

USER accepts responsibility for determining the SUITABILITY of the products for ANY intended purpose

No Authorisation is given by Chromalytic or may be implied for Export or re-Export of Goods
 outside of Australia

the USER : is the Purchaser of the Goods from Chromalytic Technology Pty Ltd ( the Supplier )
and is duly responsible to comply with ALL legalities : business regulations, Taxation etc

Chromalytic accepts NO RESPONSIBILITY for ANY misuse, NEGLECT or for YOUR Dumbness
or due to ANY inflictions such as Drug Influence, Parkinsons Diseases, senility or insanity. !
proven Or otherwise !
Nor being a Politician, Public Servant or Govt Bureaucrat is accepted as an excuse for incompetence, negligence or stupidity !

Instrumentation DISCLAIMER

Chromalytic IMPORTS from various OEM Countries
They are certified in respectively eg CE, TUV, GS, NRTL from USA, Canada, China, UK,
Europe, Japan but each with their own licensing regimes

Equipment Installation

Offered by Chromaytic on a RESTRICTED / Limited basis

Advisory Only - in presence of appropriately qualified AND certified technical customer staff - particularly relevant for large Corporations, Educational Institutes, Industrial Co’s

-  where “the bureaucracy has got “out of hand” and certified / licensed tradesmen, ,
on-site engineers are deemed essential to actually do the “ hands-on ” work
even to install s’ware and to “change a light bulb”

Gas Chromatographs require in-house “Company approved” specialists
     Computers  IT
     Pneumatics
     Gas Plumbers
     Pipe Fitters
     Electronics
     Fluid Engineers
     Chemists ( of course ! ) > Chromatographers

“ abilty to “push a pen > paperwork
AND with
“ an ounce of common sense ”

Other equipment sold by Chromalytic require other specialists training and expertise in
Operating Use

Vacuum Technology ( GC/MS, pumps”)
Motorised devices Heat and cooling > refrigeration

ALL SAFETY aspects must be assumed by the user with ONLY skilled and trained technicians . . . as appropriate

as deemed necessary by the “nanny State” in Australia, and its’ various States and Territories

It is assumed Companies have done their due diligence in this respect AND for assuming ALL costs that may be involved prior or subsequent purchasing of such equipment

Any equipment is supplied to customers in an “AS IS” condition as supplied by the respective OEMs in their Country of Origon and according to their local licensing requirements

As per OEM Catalogs or their respective on-line Websites

Chromalytic accepts NO responsibility WHAT-SO-EVER
for ANY oversights
in Customers / Companies NOT getting the appropriate permissions

eg ARPANSA > NUCLEAR LICENSE for ECD DETECTORS  ( a  Radioactive Ni63 hazard )
Dangerous Goods - storage and user license required re Solvent use (HPLC)
 and Chemical Standards ( GC & HPLC )
TGA Therapeutic Goods - All licenses where appropriate !